Cancellation Policy | LA SU Gin
Right of Withdrawal for Consumers
You have the right to cancel the contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your cancellation right, you have to inform us (Expo Outline GmbH, Eichbaumstr. 42, 63674 Altenstadt, Germany
firstname.lastname@example.org Tel.: +49 6047-98 999 50, Fax: +49 6047-98 999 55) by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to cancel this contract.
You can use the enclosed sample cancellation form for this purpose, which is however not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before expiry of the cancellation period.
If you cancel this contract, we shall reimburse you all payments we have received from you, including shipping costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you, in no case will you be charged any fees due to this repayment. We can refuse the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You have to return or hand over the goods to us (Expo Outline GmbH, Eichbaumstr. 42, 63674 Altenstadt, Germany) immediately and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You only have to pay for any possible loss of value of the goods if this loss of value is due to a handling of the goods which was not necessary for the inspection of the condition, properties and functioning of the goods.
Cancellation Form Sample
(If you would like to cancel the contract, please complete and return this form).
– To Expo Outline GmbH, Eichbaumstr. 42, 63674 Altenstadt, Germany, email@example.com
– I/we (*) herewith cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of paper communication)
(*) Delete where inapplicable.
Exclusion or Premature Expiration of the Cancellation Right
The cancellation right expires prematurely for contracts:
- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal was removed after delivery;
- for the delivery of goods if they have due to their nature been inextricably mixed with other goods after delivery.
Please return the goods in the original packaging. Please avoid damage and/or contamination when returning the goods. If you no longer have the original packaging, please ensure that the goods are adequately protected from damage in transit by using suitable packaging. The return in the original packaging is not a mandatory requirement for the effective exercise of your right of cancellation.